SUSTAINABILITY AND ENVIRONMENTAL POLICY

We are committed to contributing to a sustainable future by continuing to strengthen and develop our commitment to and responsibility for sustainability and environmental issues. We shape this objective in accordance with the following principles:

GUEST SATISFACTION AND TRANSPARENCY:

By carefully listening to the suggestions and complaints of our valued guests, we develop solutions in accordance with ethical conduct guidelines and provide information in a transparent manner. At the same time, we maintain our commitment to providing our guests with the highest quality accommodation experience.

ENVIRONMENTAL AWARENESS AND ECOLOGICAL BALANCE:

Acting with environmental awareness and without disrupting the ecological balance, we implement energy-saving measures and manage the use of natural resources, carrying out our activities in line with waste reduction targets.

CONTINUOUS IMPROVEMENT AND RISK MANAGEMENT:

Adopting the principle of continuous improvement, we set targets for our sustainability performance and review them regularly. We assess all our risks, plan activities to mitigate their severity, and carry out risk assessments at regular intervals.

LOCAL SUPPORT AND EMPLOYMENT:

To support the local community and entrepreneurs, we strive to source our raw materials from local suppliers and give priority to local staff in hotel employment.

ACCESSIBILITY AND CULTURAL AWARENESS:

We embrace the philosophy of accessibility for all by providing a comfortable environment for our guests and staff with special needs. We also provide information about the region’s historical sites and cultural heritage, and show respect for cultural values.

STAFF AWARENESS AND TECHNOLOGICAL ADVANCES:

To ensure the continuous development of our sustainability management system, we enhance staff awareness and closely monitor technological advancements, environmental regulations and guest expectations.

LEGAL COMPLIANCE AND SOCIAL RESPONSIBILITY:

We fulfil our responsibilities to protect the environment by complying with applicable laws and contracts. Similarly, we take the necessary measures to protect women from abuse and discrimination and support their right to equal rights regardless of gender, religion, language or race.

CHILDREN’S RIGHTS AND PROTECTION AGAINST ABUSE:

Respecting children’s rights and protecting them from all forms of abuse and harassment is our primary responsibility. We provide training to our staff on issues of abuse and harassment and emphasise the necessity of informing management in the event of suspected child abuse.

OUR COMMITMENTS:

WE MAKE THE FOLLOWING COMMITMENTS:

• To minimise the environmental impact of our operations and reduce waste.

• To plan activities aimed at reducing our consumption of energy, natural resources and chemicals year on year.

• To work with environmentally certified products and suppliers.

• To provide a safe working environment for our employees and ensure they enjoy equal rights.

• To work towards raising awareness of sustainability.

• To adopt practices in line with ethical standards and corporate governance principles.

This policy reflects our commitment to our guests and the environment. As part of this commitment, we prioritise sustainability and environmental issues, and aim for continuous improvement. We strive for customer satisfaction and a sustainable future.